Now building AI-first

We build the AI agents your business runs on.

Custom AI agents, mobile apps and Moodle platforms — built by the studio behind Botnira, our AI receptionist already answering real calls for real businesses, 24/7, with security documentation you can review.

100%Call answer rate — Maple Auto Care
85/moAutomated bookings — BrightSmile Dental
60%Admin time cut — Wellness First Clinic
Voice agent · sample conversation 00:14
CallerHi, do you have any openings for a cleaning Thursday afternoon?
AgentYes — 2:00 or 3:30 PM Thursday are both open. Which works better?
Caller3:30 is perfect.
AgentBooked for 3:30 PM Thursday. I've texted you a confirmation.
What we build

What we build for you

AI Voice Agent Development

Agents that answer the phone, understand intent, book appointments, and hand off to a human the moment they're unsure — in 95+ languages.

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AI Chat Agent Development

One agent across web chat, WhatsApp, and SMS — trained only on your business, not the open internet.

See how it works →

AI Application Development

LLM-integrated products and internal tools — from a support copilot to a document-processing pipeline.

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Custom Software Development

The CRMs, booking systems, and back-office tools your agents plug into — built to fit how you already work.

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Mobile App Development

Android and iOS apps — native or cross-platform — from MVP to full product.

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Custom Moodle Development

Moodle platforms for universities, colleges and driving schools — students, teachers, exams and syllabus.

See how it works →
Security & compliance

Security-first, with the documents to show it

Botnira's Trust Center publishes ISO 27001, ISO 27701, SOC 2 Type II and GDPR documentation plus penetration-test results. Every custom build starts from the same baseline.

See our security practices →
Also available

Web, mobile & digital marketing

Our original craft, still on offer: custom websites, iOS/Android apps, and SEO/marketing support — often the foundation an AI agent gets layered onto.

See these services →
Our product

Meet Botnira, the AI receptionist

The one product we sell. Botnira answers calls, WhatsApp, SMS, email and web chat 24/7, books appointments, qualifies leads and hands off to your team — in 95+ languages, live in about 3 minutes.

Need something Botnira doesn't do?

We build custom AI agents and applications to your own requirements — using the same engineering that runs Botnira in production.

Custom AI development →
Proof, not promises

Botnira, in production

Before we build your agent, you can talk to one. These are real businesses running on Botnira today.

100%Call answer rate

Maple Auto Care Inc. — Toronto

42 appointments booked per month by the voice agent alone, with zero missed calls.

Auto repair
85/moAutomated bookings

BrightSmile Dental Clinic — Vancouver

Patient intake and scheduling handled automatically, with under 10-second response times.

Dental clinic
100%Lead capture

Elite Driving Academy — Hamilton

60+ trial lessons booked monthly through the agent, with no lead falling through the cracks.

Education
60%Admin time cut

Wellness First Clinic — Calgary

24/7 patient response with a 60% reduction in administrative workload.

Healthcare

Case results are Botnira product outcomes for its own customers.

All case studies →
Security & compliance

Built secure, and documented

Botnira's public Trust Center documents ISO/IEC 27001, ISO/IEC 27701, SOC 2 Type II and GDPR, plus completed penetration testing. We bring the same practices to the custom AI agents and software we build for you.

ISO 27001

Security management

ISO 27701

Privacy management

SOC 2 Type II

Security controls

GDPR · PIPEDA

Privacy

How we work

From first call to live agent

1

Discover

A scoping call to map the channels, integrations, and edge cases your agent needs to handle — and a fixed quote before anything is built.

2

Design

We draft the agent's conversation flows, escalation rules, and the data it's grounded in, and review them with you before writing code.

3

Build & integrate

The agent gets built and wired into your calendar, CRM, or booking system — tested against real scenarios, not just happy paths.

4

Launch & support

We launch, watch the first weeks of real conversations closely, and tune the agent — then stay on for ongoing support.

Questions

Frequently asked

What does The DigiSparrow actually build?+
AI voice agents, AI chat agents, and custom AI applications — plus the underlying custom software those agents plug into (CRMs, booking systems, internal tools). We also do traditional web and mobile development, but AI agent development is our core focus.
What's the difference between The DigiSparrow and Botnira?+
Botnira is our own AI receptionist product — a ready-to-use SaaS tool small businesses sign up for directly. The DigiSparrow is the studio that builds it, and also builds fully custom AI agents and applications for businesses that need something Botnira's off-the-shelf product does not cover.
How much does it cost to build an AI voice or chat agent?+
It depends on scope: which channels (voice, chat, WhatsApp, SMS), how many integrations, and how much custom logic the agent needs. A subscription-based agent like Botnira starts at $29/mo; a fully custom-built agent is quoted per project after a scoping call. Contact us for a fixed quote before any work starts.
How long does it take to build a custom AI agent?+
A focused single-channel voice or chat agent typically takes a few weeks from kickoff to launch. Multi-channel agents with several system integrations run longer. We scope a realistic timeline during discovery before any contract is signed.
Do you build on existing AI models, or train your own?+
We build on top of established large language models and speech models, and ground each agent in your business's own data — FAQs, policies, product details — rather than training a model from scratch. That keeps agents accurate, fast to launch, and easy to update.
Is our data used to train AI models?+
Not by default. Customer data is used to ground and operate your agent. We configure model providers so business data is not used to train models unless you explicitly opt in — the same approach Botnira publishes in its Trust Center, which documents ISO 27001, ISO 27701, SOC 2 Type II and GDPR materials.
Do you build Moodle platforms and mobile apps too?+
Yes. Besides custom AI agents, we build mobile apps for Android and iOS and custom Moodle solutions for universities, colleges and driving schools — including Conestoga College, YO Driving Academy, Skill Bridge NB and Learn Wise Driving School.
How secure is software you build?+
We apply the same security baseline to every build that sits behind Botnira — encrypted connections, least-privilege access, data minimisation and region-appropriate hosting. Botnira's own Trust Center publishes certificates and security documentation. See our security and compliance page for what applies to custom projects.
Can an AI agent hand off to a real person?+
Yes. Every agent we build supports a live-handoff path — the agent transfers or takes a message the moment it is not confident in an answer, rather than guessing.

Ready to put an agent to work?

Tell us what's eating your team's time — we'll tell you honestly whether an AI agent is the right fix.

Start a project